Privacy policy

1. Introduction

We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us in any other way.

2. Information we collect

We may collect and process the following types of personal data:

Contact information: Name, email address, phone number, and postal address.
Service usage data: Information about how you use our services and interact with our communications.
Technical data: IP address, browser type, time zone, and other technology on the devices you use.
Marketing preferences: Your preferences in receiving marketing communications.

3. How we use your information

We use your information for the following purposes:

To provide and manage our IT services.
To communicate with you regarding your inquiries, orders, or support requests.
To send you information about updates, promotions, and other news related to our services.
To improve our services and enhance your experience with us.
To comply with legal obligations and protect our rights.

4. Legal basis for processing your information

We will only use your data when the law allows us to. The legal bases for processing your personal information may include:

Consent: You have provided clear consent for us to process your data for a specific purpose.
Contract: Processing is necessary for the performance of a contract with you.
Legal Obligation: We need to comply with a legal or regulatory obligation.
Legitimate Interests: We have a legitimate interest in processing your data, provided these interests do not override your rights.

5. Data sharing and disclosure

We may share your personal information with:

Third-party service providers who assist us in delivering our services (e.g., IT support, payment processing).
Regulatory bodies or other authorities when required by law.
Business partners, if you have consented to such disclosure.

6. Data security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, destruction, or alteration. However, please note that no transmission or storage method can be guaranteed 100% secure.

7. Data retention

We will retain your data only for as long as necessary to fulfil the purposes for which we collected it, including satisfying any legal, accounting, or reporting requirements.

8. Your rights

Under UK data protection laws, you have the following rights regarding your data:

The right to access your data.
The right to request correction of inaccurate or incomplete data.
The right to request deletion of your data in certain circumstances.
The right to object to processing or to request the restriction of processing.
The right to data portability.

9. Changes to this privacy policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this privacy policy periodically for any updates.

10. Contact us

If you have any questions or concerns about this privacy policy or our data practices, please contact us here.